Thank you for accessing the website operated by Mysticwhispers.top. We respect and are committed to safeguarding your private information. Please read the Consumer Personal Information Protection Policy below to understand the commitments we make to respect and protect the rights of visitors. Protecting consumer personal information and building trust with you is of paramount importance to us. Therefore, we will use your name and other relevant information in accordance with the content of this policy. We will only collect necessary information related to the services.
1. Purpose of collecting personal information
We may collect personal identification information from users in various ways, including but not limited to when users access our website, register with Mysticwhispers.top, and engage in other activities, services, features, or resources we provide on our website. Users may be asked, where appropriate, for an email address, credit card information, etc.
However, users can access our website anonymously. We will only collect personal identification information from users if they voluntarily submit such information to us. Users can always refuse to provide personal identification information and understand that this may prevent them from engaging in certain website-related activities.
2. Information usage scope
The website Mysticwhispers.top uses the information you provide to:
Store the results after using the service.
Prevent destructive activities or fraudulent activities.
Contact and address complaints.
In case of a request from a competent state management agency.
We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, computer type, and technical information about Users' means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information.
3. Information retention period
There is no specific time limit, except when Users of the service submit a request for termination to the Administration Board or when the Company is dissolved or declared bankrupt.
4. Entities that may access such information
Users of the service agree that, when necessary, the following agencies/organizations/individuals have the right to access and collect their personal information, including:
Administration Board.
Competent state management agencies in case of requests according to the operating regulations.
Financial advisors, legal advisors, and Auditing Company.
Complainants who can demonstrate User's violations.
As required by competent state management agencies.
Consumers have the right to check, update, adjust, or cancel their personal information by requesting the Administration Board to perform these actions. Consumers have the right to file complaints about the disclosure of their personal information to third parties with the Administration Board. Upon receiving such feedback, we will verify the information, take responsibility for providing reasons, and guide consumers to restore and secure their information. The forms of receiving consumer complaint information are as follows:
By using our Services, you agree to these terms. Please read these terms carefully.
Our services are highly diverse, so sometimes additional terms or product requirements (including age requirements) may apply. The additional terms will be provided with the relevant Services, and those additional terms will become part of your agreement with us if you use those Services.
1. Our rights and responsibilities
Provide customers with accurate information about the chosen services, advice on features, and how to use the services.
Have the right to request customers to provide complete information such as full name, date of birth, phone number, address, hometown, etc.
Guide customers on using the services throughout the usage process.
Have a customer care policy on the website.
Commit to providing quality services in compliance with Vietnamese law. We have all the necessary legal documents as required by law, such as business registration certificates, import tax declarations, and relevant documents related to service quality certification.
Provide customers with accurate information about the chosen services, advice on features, and how to use the services.
Provide complete information about the service requirements, usage conditions, customer care, and other conditions (if any).
Jointly address issues agreed upon by both parties, in a spirit of cooperation and voluntariness.
Provide complete information such as full name, date of birth, address, and phone number when you need to store the results.
Make full payment to the network operator as agreed upon.
3. Service commitment
The services on the website are products of origin, quality, standard, and completely legal.
Your information will be kept confidential and will not be disclosed to unrelated third parties without your consent. Except for some cases such as: requests from competent authorities, in compulsory or necessary situations to provide this information.
The personal information that we may collect from customers includes: full name, gender, date of birth, email address, address, contact phone number, occupation, interests, avatar photo.
1. Scope of information usage
The information provided by customers may be used for the following purposes:
Recording customers' result data.
Sending necessary information to customers.
Enhancing connections and interactions with customers.
Without the customer's consent, we will not provide customer information to third parties for advertising purposes. Except for some cases with requests from competent authorities.
Customer information will be stored for the necessary period to serve the requests made by customers.
3. Customer information security commitment
When using our services, you trust us with your information. We understand that this is a significant responsibility, and we strive to protect your information.
The website administration requires individuals to provide full personal information such as: full name, address, email, ID card number, phone number when registering as a member and takes full responsibility for the legal validity of this information. We commit to using the information for the purposes notified to customers.
We will not use, transfer, provide, or disclose customer's personal information to third parties without the customer's consent.
In case the server storing personal data is attacked by hackers, causing loss of customer's personal data, we will promptly notify the investigating authorities for handling and inform the affected members.
We ensure absolute security of all information regarding customer's online transactions, including digitized accounting documents (if any) and various related measures and techniques to best ensure the security of customer's information.
In order to ensure the rights of customers and improve service quality, we support customers to receive a refund under the following conditions:
***After completing the payment for the service, if the results are not provided.
Our services are paid through the hotline...